API Endpoint

POST https://api-0X.moengage.com/v1/event/<APP_ID>

Each customer is hosted on a different data center, you can find your data center number (value of X), by checking the data center and API endpoint mapping page here.

APP_ID

The APP_ID for your MoEngage account is available on the MoEngage Dashboard in Settings > App Settings > Account Settings > APP ID.

Request Body

Request Body Fields

Key	Datatype	Required	Description
type	String	Yes	Identify the type of request.
customer_id	String	Yes	Identifier to identify or create a user in MoEngage.
device_id	String	No	device_id in event payload is optional. The default value is the customer_id value. The value is used to map events to specific devices.
actions	List	Yes	List of events to be tracked for the user.
action	String	Yes	The name of the event to be tracked.
attributes	JSON Object	No	A dictionary containing event attributes to track with the event.
platform	String	No	Used to identify the platform on which the event happened. Allowed values are ANDROID, iOS, web, or unknown.
app_version	String	No	App Version of the app on which the event originated.
user_time	Numeric(Epoch time in seconds) or String (ISO 8601 - )	No	Local Time at which the event happened.
current_time	Numeric (Epoch time in seconds) or String( ISO 8601)	No	UTC Time at which the event happened
user_timezone_offset	Numeric	No	user_timezone_offset should have a value in seconds which can be between -54000 to 54000. For example, for IST (UTC+0530), "user_timezone_offset" will be 19800

Platform

Ensure that the platform value sent is Android, iOS, or web. Platform value depends on which platform the event was generated.
If you are unsure about the platform on which the event occurred, send the value as unknown or do not send any value. Incorrect platform value leads to inconsistencies in platform level campaigns like Push and In-App.

Time of the event

MoEngage depends on current_time and user_timezone_offset for generating the local time at which the event occurred. The local time is displayed in the user profile on the dashboard.

user_timezone_offset: Used to determine the local timezone at which the event occurred.; If the field is not present, then either one of the following is used: *The timezone present in user profile is considered. *The event occurred in the UTC timezone.; The format contains a numeric value between -54000 to 54000. The value is the timezone offset of the local time from UTC in seconds.
current_time: Used to identify the UTC time at which the event occurred.; If the field is not present, then the time at which the request was received is used as the current_time.; Allowed formats for current_time are ISO 8601, for example, 2020-05-31T16:33:35Z, or Epoch time in seconds, for example - 1590404615

Example Payload

The following example provides tracking of numeric, boolean, and date type event attributes.
Use the payload described, where the price is numeric, departure_date is a date type attribute and premium_seat is a boolean attribute.

{
	"type": "event",
	"customer_id": "john@example.com",
	"actions": [{
			"action": "Flight Bookoed",
			"attributes": {
				"price": 3999,
				"departure_date": "2019-05-21T03:47:35Z",
				"premium_seat": true
			},
			"platform": "iOS",
			"app_version": "1.2.3",
			"current_time": 1433837969,
			"user_timezone_offset": 19800
		}
	]
}