Configure Self-Handled Opt-In

You can integrate the self-handled opt-in option using the web SDK. You need to select the Self-Handled opt-in on the MoEngage app.

For information, refer to Configure Web Push settings.

Self-Handled Opt-in

The advanced setting where you can selectively show the Browser Opt-in on specific pages or after certain actions. You have to call our function Moengage.call_web_push() from your script to show the Push permission.

HTML
  <head>
  <script type="text/javascript">
  ...
  // Moengage Initialization script here
  // Docs: https://docs.moengage.com/docs/web-sdk-integration
  ...
  // call to show the Chrome's push notification opt-in box.
  Moengage.call_web_push();
  </script>
  </head>

(Mandatory) Call the function Moengage.call_web_push() from your script to show the Push permission.

HTML
  <head>
  <script type="text/javascript" src="https://cdn.moengage.com/webpush/moe_webSdk.min.latest.js>
  <script type="text/javascript">
	Moengage = moe(
            {
                app_id: "YOUR_APP_ID_GOES_HERE"
            });
	///call to show the browser's native notification opt-in box.
	Moengage.call_web_push();
  </script>
  </head>

For more information about the sample code, refer to Sample Code.

Self Handled Opt-ins with Custom Soft-Ask

If you have built a personalized Soft-Ask for your website, MoEngage recommends the following steps:

6dfd7bd-Screen_Shot_2017-05-17_at_6.18.57_PM.png

Enable a Custom Soft Ask

    1. Ensure that the settings for Self Handled Opt-in is selected on the MoEngage app.
    2. Create an HTML for the personalised Soft-Ask for your website
    3. Ensure to make a note of the following class attributes in the HTML.
      1. The parent div enclosing the entire Soft-Ask-HTML
      2. The Allow Button(s)
      3. The Block Button(s)
    4. Set the display style attribute of the parent div to none.
      <div class="moe-main-class" style="display:none;">... Soft-ask-html....<div>
    5. Call Moengage.call_web_push( {...} ) with the following object argument on every page:
      (Using the noted class attributes in the second step)
      {
      "soft_ask":true,
      "main_class":"moe-main-class", //parent div enclosing the entire Soft-Ask-HTML
      "allow_class":"moe-allow-class", //the Allow Button(s)
      "block_class":"moe-block-class" //the Block Button(s)
      }
    6. The sdk will handle when to display the soft ask and everything else. If you want callbacks for any user-interactions, check the detailed reference mentioned below or the [functional example](http://docs.moengage.com/docs/self-handled-opt-ins#section-we-have-built-a-fully-functional-custom-soft-ask-for-you-to-get-started-) at the end.

Basic code sample for enabling a Custom Soft-Ask

HTML
...
  <script type="text/javascript">
Moengage = moe(
            {
                app_id: "YOUR_APP_ID_GOES_HERE"
            });
	///call the function call_web_push with this object argument to make your custom Soft-Ask visible
  
	Moengage.call_web_push({
            "soft_ask":true,
            "main_class":"moe-main-class",
            "allow_class":"moe-allow-class",
            "block_class":"moe-block-class"
          });
  </script>
  </head>
<body> <!-- Your Custom Soft Ask Div --> <!-- Don't forget to set the style-display of your main_class to none--> <div class="moe-main-class" style="display:none;"> <div class="moe-main-class" style="display:none;"> Recieve Notifications ? ... <button class="moe-allow-class">YES</button> <button class="moe-block-class>NO</button> </div> </body>

Detailed Reference of the Custom Soft-Ask API

The function Moengage.call_web_push accepts this object as an argument:

*{
"**soft_ask**":true,
"**main_class**":"moe-main-class",
"**allow_class**":"moe-allow-class",
"**block_class**":"moe-block-class",
}*

Parameter Description
soft_ask boolean (assumed as false if not present which will trigger the hard ask)
main_class

string (class name of the soft ask HTML)

Do not forget to set the style-display of yourmain_class to none initially.

allow_class string (class name of the allow button)
block_class string (class name of the block button)
 

NOTE

  • If the soft_ask flag is set to true, it will make the soft ask appear (make the main_class appear) and wait for user interaction with the soft ask and fire the respective callback when interacted with.
  • If the hard ask is blocked, you will not be prompted again.

Advantages of MoEngage Custom Soft-Ask API

  • You wouldn't know what all browsers are supported for web-push by the MoEngage SDK, so you'll end up displaying the soft ask but without any push_token.
  • You wouldn't know what state of browser is unsupported. For example: Incognito mode doesn't support web-push but you'll still end up displaying the soft ask there.
  • You wouldn't know that the user has already given the necessary permissions and might end up displaying the soft ask unnecessarily.
  • You wouldn't know when the user last dismissed the soft-ask and will end up displaying the soft ask immediately on the next page load and not after the configured optIn-reappear-time (on MoEngage Dashboard) which will lead to a bad user experience.

If you have built a personalised Soft-Ask for your website, We strongly recommend you to use the Custom Soft-Ask API.

Fully functional Custom Soft-Ask

HTML
  ...
  <script type="text/javascript">
 Moengage = moe(
 {
  app_id: "YOUR_APP_ID_GOES_HERE"
  });
  ///call the function call_web_push with this object argument to make your Custom Soft-Ask visible
  
  Moengage.call_web_push({
  "soft_ask":true,
  "main_class":"moe-main-class",
  "allow_class":"moe-allow-class",
  "block_class":"moe-block-class",
  });
  </script>

  </head>
  <body>
  <!-- Your Custom Soft Ask Div -->
  <div class="moe-main-class" style="display:none;">
  <div class="moe-chrome-style-notification moe-chrome-style-notification-safari"
  data-rapid_height="50"><div class="moe-safari-notification-inner-wrapper"><div
  class="moe-notification-image-wrapper-safari">
  <img src="https://www.moengage.com/img/icon-web-push.png"></div>
  <div class="moe-text-wrapper-safari">
  <span class="moe-notification-title-safari">The website "Your Website"
  would like to send you awesome offers!</span>
  <p class="moe-notification-message-safari">Notifications can be turned
  off anytime from browser settings.</p></div>
  <div style="clear: both;">
  <div class="moe-modal-branding"><span><a href="https://moengage.com"
  target="_blank">Powered by </a></span><a href="https://moengage.com"
  target="_blank" style="text-decoration: none;"><img src="https://cdn.moengage.com/images/logo-dark.png"></a>
  </div>
  <div class="moe-button-wrapper">
  <button class="moe-chrome-style-notification-btn moe-btn-close moe-block-class">Don't
  Allow</button>
  <button class="moe-chrome-style-notification-btn moe-btn-allow moe-allow-class">Allow</button>
  </div><div style="clear:both"></div></div>
  </div></div></div>


  <!-- Styles for the Custom Soft Ask created above -->
  <style>.moe-modal-branding img {vertical-align: bottom!important;width:
  63px!important;height: 30px!important;padding-right: 2px!important;display: inline-block!important;margin-bottom:-9px;margin-left:-5px;}.moe-modal-branding
  span a {text-decoration: none!important;color: #000!important;font-size: 10px!important;line-height:
  1.2em!important;font-weight: 400!important;}.moe-modal-branding {float:left;font-size:
  10px;margin-top: -2px;font-family: Arial!important;line-height: 1.2em!important;}.moe-chrome-style-notification-safari{width:422px;top:1px;left:calc(50%
  - 211px);background-color:#FFFFFF;margin:0;padding:0}.moe-chrome-style-notification{box-shadow:0
  0 4px #888;font-size:11px;font-weight:400;position:fixed;z-index:2147483647}.moe-safari-notification-inner-wrapper{margin:0;padding:0
  20px 10px}.moe-notification-image-wrapper-safari{float:left;position:relative;margin:15px
  15px 0 0!important;padding:0!important;display:inline-block}.moe-chrome-style-notification-safari
  *{word-spacing:normal!important;letter-spacing:normal!important;font-family:"Open
  Sans",sans-serif!important}.moe-text-wrapper-safari{position:relative!important;padding:10px
  0 0!important;color:#000!important;text-align:left!important;margin:0!important;line-height:1.4em!important;display:inline-block!important;width:calc(100%
  - 80px)!important}.moe-notification-title-safari{margin-bottom:5px;text-align:left;font-size:14px;font-weight:700;line-height:1.4em;color:#000;font-family:"Open
  Sans",sans-serif}.moe-notification-message-safari{font-size:12px!important;line-height:1.4em!important;margin:10px
  0!important;padding:0!important;text-align:left!important;font-family:"Open Sans",sans-serif!important}.moe-chrome-style-notification
  .moe-button-wrapper{float:right!important;margin:0!important;padding:0!important}.moe-chrome-style-notification-safari
  .moe-chrome-style-notification-btn.moe-btn-close{background:#FFF!important;color:#000!important;border-color:#CCC!important;margin-right:20px!important;width:100px!important}.moe-chrome-style-notification-safari
  .moe-chrome-style-notification-btn{width:90px!important;height:26px!important;font-size:14px!important;cursor:pointer!important;line-height:1.1em!important;border-radius:4px!important;color:#fff!important;background:
  linear-gradient(to bottom,#23bd9f,#12ac8e)!important;border: 1px solid #12ac8e!important;display:inline-block!important;font-weight:400!important;margin:0!important;padding:5px!important;text-transform:none!important;box-sizing:border-box!important;font-family:Arial!important;text-shadow:none!important;box-shadow:none!important;white-space:nowrap!important}.moe-notification-image-wrapper-safari
  img{height:65px!important;width:65px!important}</style>
</body>
 

Avoid interference with site elements

MoEngage recommends that you call the function Moengage.call_web_push() on every rendered webpage to avoid any kind of interference with the site elements.

Soft Ask Example

In this example, we'll implement another soft ask which is a "bell" icon at the bottom-left part of the screen.

c24f10d-Screenshot_2018-12-17_at_12.33.36_PM.png

Here is the required HTML:

HTML
  ...
  <head>
  <!-- Your head elements-->
  <!-- Initialize Moengage Web SDK here -->
  
  <!-- CSS for soft ask -->
  <style>#subscription-floating-button{position: fixed; display: flex; justify-content:
  center; align-items: center; left: 15px; bottom: 15px; width: 4em; height: 4em;
  line-height: 6em; background-color: white; border-radius: 1000px; cursor: pointer;
  box-shadow: 0 5px 20px rgba(0,0,0,.3);}#subscription-floating-button:before{content:
  ""; position: absolute; left: 5px; top: 5px; bottom: 5px; right: 5px; border:
  solid 2px #e54b4d; border-radius: 100%; opacity: .7;}#subscription-floating-button
  img{max-width: 70%;}#subscription-floating-button #tooltip{position: absolute;
  left: calc(100% + 15px); top: 50%; transform: translateY(-50%); line-height:
  normal; white-space: nowrap; background-color: #000; color: white; font-family:
  sans-serif; font-size: 14px; padding:.8em; border-radius: 5px; opacity: 0; -webkit-font-smoothing:
  antialiased; transition: all .3s; pointer-events: none;}#subscription-floating-button
  #tooltip:before{content: ""; position: absolute; width: 15px; height: 15px; background-color:
  #000; left: -7px; top: 50%; margin-top: -8px; transform: rotate(45deg); user-select:
  none;}#subscription-floating-button:hover img{animation: shake 0.82s cubic-bezier(.36,.07,.19,.97)
  both;}#subscription-floating-button:hover #tooltip{opacity: 1;}@keyframes shake{10%,
  90%{transform: rotate(-2deg);}20%, 80%{transform: rotate(3deg);}30%, 50%, 70%{transform:
  rotate(-5deg);}40%, 60%{transform: rotate(5deg);}}</style>
</head> <body> <!-- DIV for soft ask --> <div class="moe-main-class" style="display: none"> <div class="moe-allow-class" id="subscription-floating-button"> <img src="data:image/png;base64,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" alt=""> <div id="tooltip">Subscribe to notifications</div></div></div> <!-- Call Moengage WEB SDK Method --> <script> Moengage.call_web_push({ "soft_ask": true, "main_class": "moe-main-class", "allow_class": "moe-allow-class", "block_class": "moe-block-class" }); </script> </body>

Next Steps

After you configure the opt-in and the user visits your website, there is a prompt for opt-in permission requests. If the user accepts the opt-in request, the reachability icon for web push is green in color on the MoEngage user profile page. For more information, refer to User Reachability

Troubleshooting

Opt-In not Displayed

Follow these steps:

  1. Check the MoEngage dashboard whether you have configured domain type as `http` or `https` and the same is your application domain URL.
  2.  You may be using some other Push notification provider and that serviceworker file is overlapping with MoEngage serviceworker file.
  3. Check the serviceworker file. It should contain the following code:
    JavaScript
    importScripts('https://cdn.moengage.com/webpush/releases/serviceworker_cdn.min.latest.js');

How do I change the Push Opt-In process?

You have three Push Opt-In options. For more information, refer to Configure Web Push Settings.

I wish to customize Notification permission opt-in banner or nudge.

You can customize the time (after which to show banner or nudge), Text, Fonts & Font-size. For more information, refer to Configure Web Push Settings.

Reach out to us directly from your MoEngage Dashbaord -> Need Help? -> Contact Support or send an email to support@moengage.com.

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