On-site Messaging Campaigns allow you to show personalized pop-ups and non-intrusive banners on your website.
Web SDK integration for On-site Messaging will automatically start working on all the pages where the web SDK is integrated.
For more information, refer to Web SDK Integration.
Disabling On-site Messaging
OPTIONALOptional step for On-Site messaging |
If you want to disable On-site Messaging on a few pages or all pages of your website, you need to add disable_onsite: true
on the pages wherever MoEngage Web SDK is active as described:
Moengage = moe({
app_id: "XXXXXXXXXXXX",
debug_logs: 0,
disable_onsite: true
});
Troubleshooting
On-site messaging campaign is not displayed.
Verify the following:
- Check if the Trigger Action condition is matching or not
- If you have Selected Pages for onsite messaging, then check whether the URL is matching or not
- Check the segmentation of the Audience is matching or not.
- Check the platform (Web or Mobile Web) is appropriately selected.
Reach out to us directly from your MoEngage Dashbaord -> Need Help? -> Contact Support or send an email to support@moengage.com.