Overview
MoEngage Web SDK, by default, tracks information for MoEngage default attributes and events. Use additional tracking for best personalization of the message and advance segmentation. Additional tracking is done either for:
User Attributes
Persistent forever.
For example, email, first name, last name and so on. For more information, refer to User Attributes.
| info |
Note You can not use "moe_" as a prefix while naming events, event attributes, or user attributes. It is a system prefix and using it might result in periodic blacklisting without prior communication. |
Events
Persistent for 60 days unless otherwise defined in your contract.
For example, Order Successful, Started Application and so on
For more information on MoEngage tracked attributes and events, refer to Events and Attributes and Events Tracking.
To contact the MoEngage Support team, you can raise a ticket through the Support Web Form within the MoEngage dashboard. For more information, refer here.