MoEngage Web SDK, by default, tracks information for MoEngage default attributes and events. Use additional tracking for best personalization of the message and advance segmentation. Additional tracking is done either for:
For example, email, first name, last name and so on.
Persistent for 60 days unless otherwise defined in your contract.
For example, Order Successful, Started Application and so on
For more information on MoEngage tracked attributes and events, refer to Events and Attributes.
Reach out to us directly from your MoEngage Dashbaord -> Need Help? -> Contact Support or send an email to email@example.com.