| info |
Note Optional step for data tracking. |
MoEngage provides you behavioral data only for the users who opt-in for push notifications. If you are trying to optimize the opt-in funnel, and check the exact stats on how many users have agreed/blocked to subscribing push notifications, you will have to track it as part of your existing analytics solution.
To achieve this, we have exposed opt-in callback interaction events that can be listened to so that you can track them using your own analytics flow.
Hard ask prompted by the Browser
Soft ask prompted by MoEngage
Detailed Reference for Opt-in interaction Callbacks
Event listener syntax
window.addEventListener("MOE_OPT_IN",function(e){
//Track events here
});The name of the Event is MOE_OPT_IN.
Type of events are:
Default opt-in interaction events:
| Event | Description |
|---|---|
| opt_in_shown | Default opt-in shown |
| opt_in_allowed |
User clicked allow |
| opt_in_blocked | User clicked block |
| opt_in_dismissed | The user dismissed the opt-in (Closed the dialog box) |
Custom opt-in (Soft-Ask) interaction events:
| Event | Description |
|---|---|
soft_ask_shown |
Custom opt-in shown |
soft_ask_allowed |
User accepted the opt-in. |
soft_ask_closed |
User dismissed the opt-in |
Reach out to us directly from your MoEngage Dashbaord -> Need Help? -> Contact Support or send an email to support@moengage.com.