Opted Out Users
 

OPTIONAL

Optional step for data tracking.

MoEngage provides you behavioral data only for the users who opt-in for push notifications. If you are trying to optimize the opt-in funnel, and check the exact stats on how many users have agreed/blocked to subscribing push notifications, you will have to track it as part of your existing analytics solution.

To achieve this, we have exposed opt-in callback interaction events that can be listened to so that you can track them using your own analytics flow.

Hard ask prompted by the Browser

opt-out-user-01.png

Soft ask prompted by MoEngage

opt-out-user-02.png

Detailed Reference for Opt-in interaction Callbacks

Event listener syntax

JavaScript
*window.addEventListener("MOE_OPT_IN",function(e){
//Track events here
});*

The name of the Event is MOE_OPT_IN.

Type of events are:

Default opt-in interaction events:

Event Description
opt_in_shown Default opt-in shown
opt_in_allowed

User clicked allow

opt_in_blocked User clicked block
opt_in_dismissed The user dismissed the opt-in (Closed the dialog box)

Custom opt-in (Soft-Ask) interaction events:

Event Description

soft_ask_shown

Custom opt-in shown

soft_ask_allowed

User accepted the opt-in.

soft_ask_closed

User dismissed the opt-in

Reach out to us directly from your MoEngage Dashbaord -> Need Help? -> Contact Support or send an email to support@moengage.com.

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