Instructions:
Perform the following steps:
- Log in to your MoEngage dashboard.
- Go to the Test and Debug section.
- Select the SDK logger tab, and a QR code will appear.
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By default, the logger session remains active for two hours. You can extend it from your test mobile device.
The MoEngage SDK logger is supported from the following SDK versions:
- Android SDK 13.4.00
- React Native SDK 10.3.0
- Flutter SDK 9.0.0
- Capacitor SDK 5.0.0
- Cordova SDK 9.0.0
- To start the logger, scan the QR code with your mobile device. A pop-up will appear with a link.
- Open the link and click the Click here button. The link will either open the app or display a list of applications integrated with the MoEngage SDK.
- Select the application you want to debug. A page displaying logger information will load.
- Close and reopen the app. Perform the steps to replicate the issue.
- Return to the dashboard and click Refresh to view a list of all active sessions.
- Select the latest session identified by your device model.
- If the logs do not appear, click Refresh again. Once the logs appear, click Copy Session ID and share the ID with the MoEngage support team for debugging.
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Information A developer could check the logs for any errors or exceptions. You can also use the search field to find specific logs. |